The delivery experience platform

Create winning ecommerce experiences for your customers. From delivery through to managing returns.

Track dashboard and mobile device

Ship

All your carrier services through one integration. Optimised parcel allocation for you. Better delivery choice for your customers.

Sorted shipment dashboard screen

Track

All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers.

Zala branded tracking

Return

All your Shopify returns, refunds and exchanges automated. Great value labels for you. Branded returns portal for your customers.

Branded Zala returns portal

A winning formula for ecommerce growth

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+20%

basket conversion
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-63%

reduction in WISMO customer contacts
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+6%

increase in NPS

An API-first philosophy for delivery experience

Simple integration and access to the world’s
best-performing carriers.

Or get up and running immediately with our Shopify returns app.
Try the app

Sorted API

Trusted by the world’s leading retailers and brands

  • asos
  • Lush
  • Huel
  • asda
  • musicMagpie
  • Graham & Brown
  • asos
  • Lush
  • Huel
  • asda
  • musicMagpie
  • Graham & Brown
  • insight
  • hotter
  • go outdoors
  • Party Delights
  • Arnold Clarke
  • Percival
  • insight
  • hotter
  • go outdoors
  • Party Delights
  • Arnold Clarke
  • Percival

Start optimising your delivery experience now