Optimise your last mile to protect margins & increase sales
Our delivery experience platform helps retailers and brands with shipping, tracking, returns and exchanges.
Meet Sorted’s delivery experience platform
All your carrier services through one integration. Optimised parcel allocation for you. Better delivery choice for your customers.
All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers.
All your Shopify returns, refunds and exchanges automated. Great value labels for you. Branded returns portal for your customers.
A proven formula for last mile efficiency
reduction in contact per order ratio
reduction in WISMO customer contacts
minutes saved per return
An API-first philosophy for delivery experience
Simple integration and access to the world’s
Or get up and running immediately with our Shopify returns app.
Try the app
Trusted by the world’s leading retailers and brands
“We completely control customer insight now. Users are kept firmly within a native page on our app, meaning we give a much better customer experience.”Read the customer story
“The people at Sorted bring the product to life. Their lens on the retail tech sector allows us to learn from their final mile and CX expertise.”Read the customer story
Learn from your peers and competitors
The CMS Playbook
The CMS Playbook: Five plays to nail multi-carrier delivery management.
Small business series
Everything you need to know about delivery experience.
Signed, sealed, not delivered
73% of customers lose faith as cost-of-living crisis sees porch poacher problem
Branded tracking and comms = business value
3 ways branded tracking and communications can help your retail business.