Optimise your last mile to protect margins & increase sales

Our delivery experience platform helps retailers and brands with shipping, tracking, returns and exchanges.

Tracking on mobile device and Google watch

Meet Sorted’s delivery experience platform

Ship

All your carrier services through one integration. Optimised parcel allocation for you. Better delivery choice for your customers.

Sorted shipment dashboard screen

Track

All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers.

Zala branded tracking

Return

All your Shopify returns, refunds and exchanges automated. Great value labels for you. Branded returns portal for your customers.

Branded Zala returns portal

A proven formula for last mile efficiency

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-47%

reduction in contact per order ratio

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-63%

reduction in WISMO customer contacts

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+15

minutes saved per return

An API-first philosophy for delivery experience

Simple integration and access to the world’s
best-performing carriers.

Or get up and running immediately with our Shopify returns app.
Try the app

Sorted API

Trusted by the world’s leading retailers and brands

  • asos
  • asda
  • musicMagpie
  • Graham & Brown
  • insight
  • asos
  • asda
  • musicMagpie
  • Graham & Brown
  • insight
  • hotter
  • go outdoors
  • Party Delights
  • Arnold Clarke
  • Percival
  • hotter
  • go outdoors
  • Party Delights
  • Arnold Clarke
  • Percival


Learn from your peers and competitors

CMS Playbook 2023

The CMS Playbook

The CMS Playbook: Five plays to nail multi-carrier delivery management.

Parcel delivery to doorstep

Small business series

Everything you need to know about delivery experience.

Parcel left on doorstep

Signed, sealed, not delivered

73% of customers lose faith as cost-of-living crisis sees porch poacher problem

Branded tracking communications

Branded tracking and comms = business value

3 ways branded tracking and communications can help your retail business.

Start optimising your delivery experience now