Sorted
  • Platform

    Platform.

    Learn all about Sorted’s Delivery Experience Platform.

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      Ship

      Get total control of your carrier management & offer your customers better delivery choice.

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      Track

      Get all your shipment tracking data in one place & proactively communicate with your customers.

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      Return

      Get labels & automate your entire customer returns process, including refunds & exchanges.

    New - FREE TRIAL.

    SortedREACT dashboard

    Prove the value in post-purchase tracking software with our simple 60 day FREE trial package.

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  • Solutions

    Solutions.

    Got a specific challenge? Find the solution, with these use case examples. View all

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    • Post-purchase tracking and communications
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        Drive digital & brand engagement to generate more sales
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        Reduce WISMO & take the pressure off your contact centre
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        Get actionable delivery performance data & insight
    • Delivery and carrier management
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        Convert more customers with better delivery choice
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        Reduce broken promises & cut your order to contact ratio
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        Connect to all your carriers through one integration
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    New - FREE TRIAL.

    SortedREACT dashboard

    Prove the value in post-purchase tracking software with our simple 60 day FREE trial package.

    Learn more
  • Company

    Company.

    Learn more about who we are and what we do.

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      About us

      Our history, our mission, our culture and our leadership.

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      Contact

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      Careers

      We’re recruiting! Find out more.

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      FAQS

      Some of our common queries, answered.

    Brand new report.

    In ‘The Science of Delivery Experience’, we ask neuroscientists to analyse the delivery journeys of 10 leading retailers.

    Read more
  • Resources

    Resources.

    Guides, research, blogs, news and more. Get industry-leading resources here.

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      Blog

      All the news and knowledge you need, in one place.

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      In-depth guides

      Want a report, an explainer or a deeper study? Check out our insightful guides.

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      Tech docs

      All our technical documentation and dev tools, fully and freely available.

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      Podcasts

      Every episode of the Sorted Retail Sessions – with very special guests.

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      Customer stories

      Read about the retailers and brands changing the world, in these case studies.

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      Business case builder

      Get the go-to guide on building an unstoppable business case.

    Brand new report.

    In ‘The Science of Delivery Experience’, we ask neuroscientists to analyse the delivery journeys of 10 leading retailers.

    Read more
  • Book a demo
  • Login
    • Ship (SortedPRO)
    • Track (SortedREACT)
    • Return (Clicksit Returns)
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  • SortedBlog.

    • Customer Experience
    • Events
    • General
    • Logistics
    • News
    • Retail eCommerce
    • Tech Innovation
  • Working with dashboards and graphs

    Small Business Series – How to make returns finance friendly

    May 12, 2022
    • General
  • PRESS RELEASE: Sorted Appoints Colin Tenwick as Non-Executive Chairman to Spearhead Business Growth

    April 21, 2022
    • General
  • Sorted Neuroscience report

    The Science of Delivery Experience (DX): A helpful glossary for neuroscience in retail

    April 07, 2022
    • General
  • User reading on their laptop

    March 2022: monthly retail news roundup

    March 31, 2022
    • General
  • Can you afford to miss these five retail trends in 2022?

    March 30, 2022
    • General
  • Neuroscience Report

    Sorted launches first-of-its-kind delivery experience report to uncover the science behind online purchasing behaviour

    March 21, 2022
    • General
  • Woman on her smartphone

    February 2022: Monthly Retail News Roundup

    February 28, 2022
    • General
  • Creating delivery experiences

    PRESS RELEASE: Point of no return – 89% of consumers identify returns as priority for ecommerce retailers

    February 01, 2022
    • General
  • User reading on their laptop

    January 2022: Monthly Retail News Roundup

    January 30, 2022
    • General
  • Woman post purchase experience on laptop

    The real cost of the retail WISMO problem… and how to reduce it

    January 14, 2022
    • General
  • Attaching returns label on package

    3 benefits of ecommerce returns management software

    January 14, 2022
    • General
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In-depth guides

  • Neuroscience Report

    March 16, 2022
  • The Winter Retail Guide

    October 18, 2021
  • The ultimate WISMO & WISMR reduction toolkit

    June 22, 2021
  • Get delivery data and insight that drives action

    June 28, 2021
Read more Indepth Guides
  • Platform
  • Delivery & carrier management
  • Post-Purchase Tracking and Communications
  • Returns management
  • Solutions
  • Brand engagement
  • Reduce WISMO
  • Delivery performance
  • Reduce broken promises
  • Carrier integration
  • Convert more customers
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