Wonder partners with Sorted (main)

Manchester, 14th March 2024: The Wonder Group, a leading designer, manufacturer and distributor of party goods, has selected the Delivery Experience platform Sorted (AIM:SORT) to streamline global shipping operations. Sorted’s platform will manage the shipping of Wonder Group’s products using carriers such as DPD, Evri, Royal Mail and FedEx.

Wonder partnered with Sorted after an extensive market search across several vendors. Sorted emerged as the top choice due to its previous relationship with Party Delights, its enhanced level of support during the sales and onboarding process, and the technology elements of its system. This includes the smooth integration processes, Sorted’s user interface, and its detailed tech documentation.

Wonder aims to achieve several key objectives through this partnership. These include unifying operational processes across its business units, saving costs on carriage through true cost allocation, and having a single point of truth for all business units operating out of one UK-based fulfilment centre. The platform will also empower Wonder to present live delivery options to customers at the point of checkout to reduce missed promise dates.

Robert Branigan at Wonder said: “We are committed to delivering the best possible experience for our customers in terms of the products we offer and the way we get them to their doorsteps. Our partnership with Sorted represents a significant step forward in achieving this goal, as we unify our operational processes and utilise innovative technology to streamline our fulfilment operations and improve our shipping capabilities. Sorted’s expertise and flexibility presented the perfect solution for our businesses, and our work together will drive cost savings, improve customer satisfaction, and support our business growth.”

Carmen Carey, CEO of Sorted, added: “Customers now expect a stellar experience throughout the purchase experience, with post-purchase being a key part of this. We believe in using technology to make a positive impact on customer experience. Our partnership with Wonder is a great example of this, as we work together to streamline its logistics processes, save costs, and provide better experiences. With our streamlined solution, this partnership will help Wonder further enhance the relationships it has built with its customers.”

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About Wonder

Wonder create unforgettable moments in every corner of the world.

At Wonder, we understand that celebrations are central to every culture on earth. And whilst every occasion is rich with its own colour, energy and tradition, they all share a common purpose, to bring people together. Our work helps us see the power of human connection on a global scale.

With an exceptional leadership team, 2,500 purpose-driven people, and our status as one of the world’s leading groups of our kind, Wonder is a global, vertically integrated Group; a market leading designer, manufacturer, distributor, wholesaler and retailer of celebration products and services.

Wonder aims to heighten happiness, create unforgettable moments, and make a positive difference to people’s lives across the planet.

About Sorted

In today’s delivery landscape, good experiences simply aren’t good enough. It takes an outstanding delivery experience to differentiate.

Sorted’s Delivery Experience supports retailers in providing exceptional delivery experiences and analysing post-purchase performance. It empowers customers to track deliveries and returns or exchange parcels effortlessly.

Founded more than a decade ago and recognised as one of the fastest growing companies in Europe by the Financial Times, Sorted delivers transformational tech on a global scale. Trusted by leading retailers – such as ASOS and Asda – Sorted helps brands to make five-star delivery experiences their superpower.

Media contact
Leah Jones, ljones@thecommsco.com / +44 (0)7876 117760