Complete control & flexibility of your delivery & carrier management
Connect to all of your chosen carriers, reduce broken customer promises and convert more customers with better delivery choice.
Why retailers and brands choose Sorted
How it works
Sorted connects you to all your carrier services through a single integration. You can offer your customers the right delivery options, flex and manage shipments with ease, set automatic allocation rules, generate carrier compatible labels and monitor performance.
Features and benefits our customers love
Control all your carrier services from one central hub, and manage all your shipments from order through to delivery. Whether you need to scale during busy periods, or add new services or delivery routes – ensure you meet customer demand with ease. Automatically create, allocate and manifest shipments, track progress via a handy timeline or use the dashboard to filter and slice your data. Plus, use across any device and set permissions to suit your organisation.
Want to go headless and integrate with your business or intelligence tools? The choice is yours. Get complete control and flexibility across your delivery journey, and empower your team.
Personalised delivery options
Surface delivery options to your customers to optimise your online checkout and drive basket conversion. Whether you offer Timed Slots, Same Day, Next Day, Set Day, Click & Collect or PUDO – the control is in your hands. With real-time carrier service checks, you’ll only ever show your customers delivery options and timescales you can hit.
Embedding delivery options in your existing ecommerce or online checkout via API couldn’t be simpler – so, take the pressure off your IT or Developer teams.
Connect with the best performing carriers. With Sorted, you integrate once and get access to around 1000 carrier services. We work closely with our carrier partners, taking care of ongoing maintenance and changes to ensure a smooth service for you and your customers. Take away the headache and cost of managing multiple direct integrations.
Compliant labels and documentation
Generate carrier compliant labels, fast. And brand them with our label decorator. Do it all without having to request it from your carrier.
Automatically generate your customs documentation too – saving time and effort.
Ship from multiple locations or brands
Enable shipping from warehouse, store, boutique, or dropship locations. Shipping items from multiple locations to complete a single customer order becomes simple. Think beyond the traditional warehouse and be efficient with your fulfilment.
True cost allocation
Make the lowest possible cost selection for every delivery within your shipping rules, and access accurate cost data to support invoice reconciliation. Return savings immediately and be prepared for your carrier negotiations.
Accurate delivery performance
Analyse delivery experience. Track performance against customer promise, volumes by carrier or destination or shipping locations by performance – as well as keeping a close eye on cost and API usage. Fix issues before they damage your promise metrics or contact to order ratios. You have the power to do it all.
Interested in granular tracking and advanced performance reporting? Check out our delivery tracking engine here.
Wait, that's not all. There's more...
Real-time service availability checks
Allocate your shipments based on in-the-moment carrier availability, to avoid errors or delays. Meet your delivery promise and keep your NPS and CSAT scores high.
Set rules that work for you and your organisation - based on cost, value or weight and size.
Get a clear parent and child view, and organise hierarchies to suit you. Manage multiple brands with ease.
Customers are really complimentary about deliveries now, it’s rare we get complaints about the experience – which wouldn’t have always been the case before.
Logistics Direct Manager
Graham & Brown
Sorted has the infrastructure to support us, and having a really helpful, knowledgeable account manager like the one we have is fantastic.