The delivery experience platform

Create winning ecommerce experiences for your customers. From delivery through to managing returns.

Track dashboard and mobile device

Delivery and carrier management

Connect to all your carrier services through a single integration. You can offer your customers the right delivery options, flex and manage shipments with ease, set automatic allocation rules, generate carrier compatible labels and monitor performance.

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Sorted Ship dashboard

Post-purchase tracking and communications

Get all your delivery and returns shipment tracking information in one place. You can keep customers informed and engaged with automated branded updates, monitor performance and proactively resolve escalations.

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Sorted Track dashboard

Automated returns management

Set rules and return windows, approve returns and get key insights. You can use on-platform carriers for shipping rates and labels, or upload your own. Let customers request refunds or exchanges via a branded portal and keep them updated on progress.

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Clicksit dashboard

A winning formula for ecommerce growth

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+20%

basket conversion
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-63%

reduction in WISMO customer contacts
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+6%

increase in NPS

API-first technology. Simple integration options

From single integration carrier management and post-purchase tracking, to a returns app you can install in seconds.

Sorted’s platform has it all and we’re moving at pace to bring winning delivery experiences to retailers of all shapes and sizes.

Sorted API

Trusted by the world’s leading retailers and brands

asos Lush asda musicMagpie Farfetch Graham & Brown insight hotter go outdoors Party Delights

Start giving your customers a 5* delivery experience now