Automated returns management

Looking for a simple, branded returns portal? With Sorted, let your customers request a Collect+ label, and allow them to drop off parcels at their chosen local shop, petrol station, newsagent or supermarket.

  • Understand why your returns and exchanges are coming back to you.
  • Keep track of parcels so you know what’s on the way.
  • The platform is FREE to use, simply pay for labels.
Creating delivery experiences

The preferred returns solution for Mountain Warehouse marketplace brands

Convert customers icon
Collect+ labels at £4.50 (excluding VAT) for up to 10kg. You’re only charged when the label or barcode is scanned upon drop-off.
Returns locator icon
1000s of drop-off locations with early ‘til late opening hours. From local shops to petrol stations, to newsagents and supermarkets.
Tech docs icon
We’ll create your customer-facing branded returns portal in under a day. If you prefer you can generate labels and send to customers yourself.
Real time returns icon
Send progress updates via branded emails to your customers, and include relevant links to drive more sales.
Returns tracking icon
All parcels are fully tracked and should be with you within 2-3 days.
Data insights icon
Give your teams a dashboard view of all returns with a handy live tracking timeline.

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