Why retailers and brands choose Sorted
20%
47%
+6%
How it works
Sorted’s multi-carrier management software connects you to your chosen carrier services via one integration. You can offer your customers better delivery choice, manage shipments with ease, set automated allocation rules, generate labels and monitor performance.
Features and benefits our customers love
Shipment management dashboard
Give your carrier and logistics teams control of all your carrier services. You can view, create and manage your shipments, rules and settings as well as keeping an eye on where in their journey your shipments are.
A handy timeline shows progress and give you visibility of exceptions so you can prioritise issues based on severity.
How much you do via the dashboard or APIs is up to you. Get complete control and flexiblity acrosss your delivery journey and empower your team.
Shipping carrier integration library
Connect with the best performing delivery carriers. With Sorted, you integrate once for access to all our on-platform carrier services. We work closely with our carrier partners, taking care of ongoing maintenance and changes to ensure a smooth service for you and your customers. Take away the headache and cost of managing multiple direct integrations.
Shipping labels and documentation
Generate carrier compliant labels, fast. And brand them with our label decorator. Do it all without having to request it from your carrier.
Automatically generate your customs documentation too – saving time and effort.
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Ship from multiple locations or brands
Enable shipping from warehouse, store, boutique, or dropship locations. Shipping items from multiple locations to complete a single customer order becomes simple. Think beyond the traditional warehouse and be efficient with your fulfilment.
True cost allocation
Make the lowest possible cost selection for every delivery within your shipping rules, and access accurate cost data to support invoice reconciliation. Return savings immediately and be prepared for your carrier negotiations.
Accurate delivery performance
Have the power to analyse your delivery experience. Track performance against customer promise, volumes by carrier or destination, or shipping locations by performance – as well as keeping a close eye on shipping cost and API usage. Fix issues before they damage your delivery KPIs, promise metrics or contact to order ratios. You take control, and stay informed.
Interested in granular tracking and advanced performance reporting. Check out our delivery tracking engine.
Wait, that's not all. There's more...
Real time visibility on courier services
Allocate your shipments based on in-the-moment carrier availability, to avoid errors or delays. Meet your delivery promise and keep your NPS and CSAT scores high.
Shipping management rules
Set rules that work for you and your organisation - based on cost, value or weight and size.
Parent-child hierarchies
Get a clear parent and child view, and organise hierarchies to suit you. Manage multiple brands with ease.
Sorted customers
Onboarding new carriers was resource-heavy and painful.
Discover how Sorted helped Graham & Brown remove delivery as an inflexible blocker to business growth.
Brexit isn’t easy but Sorted manages customs declaration uncertainties.
Learn how Sorted helped Party Delights build operational resilience and flexibility into delivery operations.