Complete control &
flexibility of your
delivery & carrier management.
Access multiple carriers through a single integration, save cost through shipping rules and generate carrier compatible labels - all whilst meeting your customer promise.
Why retailers and brands choose PRO.
increase in productivity
reduction in contact per
saved in direct carrier
How PRO works.
PRO connects you to all your chosen carrier services through a single integration. You can flex services and manage shipments with ease, from automated allocation through to label generation and monitoring delivery performance.
Features and benefits our clients love.
Control all your carrier services from one central hub and manage all your shipments from order through to delivery. Adjust services to suit you. Whether you need to scale during busy periods or add new delivery routes, ensure you meet customer demand with ease. Automatically create, allocate, manifest shipments and track progress via a handy timeline. Get complete control and flexibility across your delivery journey.
Use the dashboard reporting to filter and slice your data, getting the killer insight you need. If you prefer to go headless and integrate with your intelligence tools, the choice is yours. Use across any device and set user permissions to suit your organisation. Empower your team.
Accurate delivery performance.
Analyse delivery experience and performance with our suite of reporting options. Track performance against customer promise, volumes by carrier or destination, shipping locations by performance - as well as keeping a close eye on cost and API usage. Fix issues before they damage your promise metrics or contact to order ratios. You have the power to do it all.
Ship from anywhere.
Enable shipping from warehouse, store, boutique, or dropship location. Shipping items from multiple locations to complete a single customer order becomes simple. Think beyond the traditional warehouse and be efficient with your fulfilment.
True cost allocation.
Make the lowest possible cost selection for every delivery within your shipping rules and access accurate cost data to support invoice reconciliation. Return savings immediately and be prepared for your carrier negotiations.
Compliant labels and documentation.
Generate carrier compliant labels fast, without having to request them from your carrier. Plus, you can brand them with our label decorator. PRO can also automatically generate your customs documentation. Save time and effort.
Wait, that's not all, there's more...
Allocate your shipments based on in-the-moment carrier availability, to avoid errors or delays. Meet your delivery promise and keep your NPS and CSAT scores high.
Set rules that work for you and your organisation - based on cost, value or weight and size.
Get a clear parent and child view and organise hierarchies to suit you. Manage multiple brands with ease.
Want to get a little more technical?
All our PRO product guides and API information are available.
On top of the improved service and cost efficiencies, it's more than just an increase in orders and parcels. We've saved more time than anything else – from the shop floor, to the IT resource, to every single export shipment that used to require hands-on keyboards.
We've massively reduced exceptions and failed deliveries. This reduces inbound contact centre calls and definitely improves our customer experience overall.
Our carrier partners.
One integration. Thousands of services, from some of the biggest global carriers.