Trawling through difficult sites or disparate systems to serve your customers isn’t a good use of valuable time. Training new team members to use clunky and outdated programmes probably feels counterproductive too.
Standardised carrier events.
Full documentation portal.
Customisable tracking webpage.
The SortedREACT interface is intuitive, clear and colourful — making it easy for you to find and digest the information you need, with no complex data to interpret or manipulate. Filter, slice and download full insight reports to CSV at the click of a button too.
Be armed and ready for any enquiry—internal or external—on tracking, status or performance.
Aggregating all carrier tracking events, and translating them into a uniform language, means you get the most accurate and trustworthy data possible.
of supply chain execs said existing systems do nothing to improve the customer delivery experience.
(Convey ‘Redefining Final Mile Delivery in the age of the Customer’ report)
The REACT map, and RAG coded alerts, is as visual and as real-time as it gets. Prioritise your attention, organise your teams and pre-empt contacts to solve issues before the customer calls. Learn more about proactive communications with REACT.
Our carrier cloud
Pulling straight from our carrier cloud of 1000+, reduce IT dependencies with an increased pool of shipping options. This means you’re improving shipping capability, on your own terms, without lengthy waits or cost for resource.
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