Try before you buy

To help customer service, carrier and ecommerce teams prove the value in post-purchase tracking and communications software, we’ve created a simple 60-day FREE trial package.

Sound good? We can have you up and running in just 10 days, plus you’ll have dedicated Sorted Pre-Sales and Tech support.

Sorted Track dashboard

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What you get

Sorted’s shipment tracking engine aggregates and enhances all of your delivery and returns tracking information in one place. You can keep customers informed and engaged with automated branded updates, monitor performance and proactively resolve escalations.

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Register shipments via your chosen method
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4 email templates per shipment: 3 happy path & 1 unhappy path
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Live delivery performance dashboard
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Tracking set-up for up to 3 carriers
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Branded Tracking Page
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Access for up to 10 users

The process

1) We’ll jump on a demo with you and work through some discovery questions to determine your use case(s) for Sorted’s Track product.

2) We’ll mutually agree the success criteria for the trial.

3) You’ll enter a 10-day set-up period.

4) We’ll test everything to make sure it works and agree the trial start point.

5) You enter the 60-day trial, and we’ll have regular check-ins to measure the progress against the success criteria we agreed.

You make the final decision.

Friendly staff on offer to help

Getting your shipment data

This video shows you how easy it is to register your shipments in Track, and the three methods you can choose from:

  • API
  • Email
  • SFTP

If you are a Ship customer, we can get your data this way.

The timeline

You’ll get a walkthrough of the product, deep dive into your challenge areas and prioritise your use cases
We’ll then work with you to define and agree your success criteria
10 day set-up and testing period (this is the standard implementation time for our customers)

You’ll get a session with our Pre-Sales team to capture your carriers, users and walk-through templates

 We’ll ensure your users are able to use the trial package and commit to a go live point
Your 60 day trial begins

We’ll schedule weekly meetings with you, and we’ll help you track progress against the agreed success criteria

We’ll both share the metrics we’ve collected and then we will help you to evaluate your business case to purchase Sorted


Your can choose up to 3 carriers that already exist on platform. We will walk you through the list and answer any other questions you may have.