GIVE YOUR CUSTOMERS A 5* RETURNS EXPERIENCE.

Automate your returns management to retain revenue, drive customer loyalty and reduce customer contacts.

Get up and running immediately.

Zala branded returns dashboard



The Clicksit app lets you automate and control all of your returns management, including refunds and exchanges.

How it works.

 Set rules and return windows, approve returns, track progress and get key insights. Use on-platform carriers for exclusive shipping rates and automated labels, or upload your own. Let customers request refunds or exchanges via a branded portal and keep them updated with customisable communications.



Features and benefits our customers love.


Brand your returns experience.

Let your customers request returns in seconds from a branded self-serve portal on your domain – whether they are returning one item or many (no coding required!).

Retain and increase revenue.

Make returns easy so customers buy again. Plus, with on-platform carriers, you can cut costs with exclusive shipping rates.

Save time and effort.

Cut out complex, manual processes with fully automated returns. From rule logic and label generation, through to triggering refunds and exchanges.

Keep track of progress

Ensure your team get regular status updates and insight, and keep your customers in the loop via your returns portal and customisable email communications.

Reduce customer contacts.

Make customer returns painless - from policies, to returns requests and receiving labels. Regular progress updates reduce costly 'where's my return' queries.

1000s of returns locations.

With thousands of returns drop off locations to choose from, make returns management convenient for you and your customers.

1000+ happy customers.

Arnold Clarke BaseLondon.com Wolf & Badger Air & Grace Percival Anorak

Testimonials.


Using Shopify? Try the app free today.

You can be fully set up and running today. Packages start from free – all package and shipping pricing info is available at the link below.

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Spotify user on laptop



Press release.

NEW! Automating returns.

Get the full news story about our latest funding round and returns offering here.

Clicksit

Want info and updates about our returns solution?

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