Automate a reverse logistics process for your business or charity

For ecommerce, charities or any business with a requirement for consumers to send or return goods to them, Sorted’s reverse logistics solution allows a simple digital journey that makes sending items painless for the customer, and efficient for the business.

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Create new donation income with postal donations

If you accept clothing and unwanted household goods as donations, simplify your digital journey. Send a user to your website, where they’ll register the donation and receive a label. Finally – they send. Charities use Sorted to organise, track and receive donations of clothes, unwanted household items and lots more; whilst providing a leading customer experience.

Making a donation to charity on tablet

Introduce or simplify a recycling or repairs capability

For retailers and ecommerce businesses that facilitate repairs, or offer free recycling of product or packaging, send customers to you a branded portal to register the return, recieve the label while you track the goods on their journey back to you.

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Standardise return experiences across all market-place sellers.

For marketplaces that stipulate a minimum standard return proposition, the Sorted reverse logistics portal enables a simple digital journey, with a standardised, low-cost label service.

Man returning items

How it works

Get access to competitive Collect+ label rates, as well as a central place to manage the customer email journey, and a handy dashboard to track the parcels as they make their way back to you.


Simplify your reverse logistics journey

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Branded portal & emails

Give customers a fully branded experience. Tracking comms, and a portal on your domain, with your logo and your customisation (such as custom reasons for return).

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Label generator

Manage all labels in one place, accessing our partnership carrier rates - just £5.22 for up to 10kg on Collect+.

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Track your returns

Give your teams an easy-to-use dashboard to view the status of all your incoming parcels.


Pricing

1-100 labels per month

£50 per month

  • Branded Returns Portal
  • Set your returns reasons
  • Customer email notifications
  • Returns labels
  • Returns tracking
  • Full HTML email design control

101-300 labels per month

£100 per month

  • Branded Returns Portal
  • Set your returns reasons
  • Customer email notifications
  • Returns labels
  • Returns tracking
  • Full HTML email design control

301-3500 labels per month

£150 per month

  • Branded Returns Portal
  • Set your returns reasons
  • Customer email notifications
  • Returns labels
  • Returns tracking
  • Full HTML email design control

Additional portals charged at £50/month


Interested?


Wait, that's not all, there's more...

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Get up and running as quickly as tomorrow.

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We work with our carrier partners to bring you the best rate.

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No contract – rolling monthly costs for the three standard packages (unless bespoke).

Trusted by leading UK retailers and charities

British Heart Foundation

“Our partnership with Sorted is a fantastic way to both manage our costs efficiently and increase the amount of donations we receive, while ensuring our kind donors have a smooth experience.”

Jose Baladron
Head of Partnerships at TRAID



Optimise your reverse logistics experience now