Powerful delivery

react logo

Your customer always comes first; serve them that way. SortedREACT is a single data-rich platform, aggregating all carrier information and delivery tracking into a digestible dashboard—making exceptions management and impactful customer communications hassle-free.

SortedREACT at a glance.

Some features our clients love.

Lightweight integration

Full documentation portal

Customisable tracking webpage

Standardised carrier events

Automated shipment state monitoring

World map view

What that means for you.

Own your own branded comms

Be proactive with managing customer expectations

Streamline carrier escalations

Lightweight integration, own the solution

Get proactive, take control.

Own your own branded customer comms, rather than handing over to carriers for delivery updates. Showcase tracking on pre-built, customisable microsites. No coding required.

purple tick

Seamless systems

Integrate REACT with crucial platforms—such as your CRM or marketing automation system.

purple tick

Self-serve service

Easily embed tracking updates to let customers self-serve through whichever channel they choose - allowing upsell on your website, livechat, email, SMS or app.

purple tick

Don’t be reactive

Get advanced warning of issues to manage expectations proactively, in your own brand and tone of voice. Give customers instant sight of the full history for each shipment on the customisable REACT tracking page.

woman on phonewoman on phone

Our carrier cloud.

One single integration with Sorted connects you to thousands of services from some of the biggest global carriers.

large header section

Clean carrier integration.

Rather than scraping carrier websites or letting customer contact teams do the leg work, we partner with leading global carriers to get the best quality, clean tracking data — as real-time as it gets and displayed beautifully in one place.

white tick

Remove carrier ambiguity

Obscure carrier states are translated into consistent, on-brand language.

white tick

Single window into all carrier ops

Get an efficient and catch-all view of customer parcel states.

white tick

Less leg work

Exception enquiries can be Automated, meaning the admin of carrier escalations is streamlined.

Wait till you hear what SortedREACT can do for you…Leave your email address here and we’ll be in touch.


By submitting your details you consent to Sorted storing your personal information to provide you with the content requested.

purple tick

Access powerful learnings

Insight-packed exceptions dashboard and tracking pages that can be filtered, exported and shared.

purple tick

See the world

Get a map view of shipments per territory, giving a visual overview of delivery highlights and issues.

purple tick

Prioritise at a glance

Focus your attention where it’s needed with delivery states classified by severity with RAG coding.

SortedREACT dashboard

Know-it-all insights dashboard.

Trawling through difficult sites or disparate systems to serve your customers isn’t a good use of valuable time. Regardless of the number of carriers, the REACT dashboard is concise and easy to navigate.

Lead the market.

It’s not good enough to meet customer delivery expectations, the real win is to exceed them. Be the one to bring the change in your organisation—with minimal IT resource needed for lightweight integration.

purple tick

Own your upsell

Keep customers on your site and make the ‘my account’ section work harder, with upsell opportunities on tracking pages.

woman drinking a bru on phone
purple tick

Keep and convert

Increase loyalty and lower cost of acquisition by keeping customers happy and engaged.

purple tick

Instantly upgrade delivery proposition

With one integration giving full access to our carrier cloud, and a differentiated customer offering.

Request a demo

Leave us your email and we’ll be in touch to arrange a product demo.