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Sorted
  • Platform

    Platform

    Learn all about Sorted’s Delivery Experience Platform.

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    • Ship

      Get total control of your carrier management & offer your customers better delivery choice.

    • Track

      Get all your shipment tracking data in one place & proactively communicate with your customers.

    • Return

      Get labels & automate your entire customer returns process, including refunds & exchanges.

    New - FREE TRIAL Sorted Track dashboard

    Prove the value in post-purchase tracking software with our simple 60 day FREE trial package.

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  • Solutions

    Solutions

    Got a specific challenge? Find the solution, with these use case examples. View all

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    • Post-purchase tracking and communications
      • Drive digital & brand engagement to generate more sales
      • Reduce WISMO & take the pressure off your contact centre
      • Get actionable delivery performance data & insight
    • Delivery and carrier management
      • Convert more customers with better delivery choice
      • Reduce broken promises & cut your order to contact ratio
      • Connect to all your carriers through one integration
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    New - FREE TRIAL Sorted Track dashboard

    Prove the value in post-purchase tracking software with our simple 60 day FREE trial package.

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  • Resources

    Resources

    Guides, research, blogs, news and more. Get industry-leading resources here.

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    • Blog

      All the news and knowledge you need, in one place.

    • In-depth guides

      Want a report, an explainer or a deeper study? Check out our insightful guides.

    • Tech docs

      All our technical documentation and dev tools, fully and freely available.

    • Podcasts

      Every episode of the Sorted Retail Sessions – with very special guests.

    • Customer stories

      Read about the retailers and brands changing the world, in these case studies.

    • Business case builder

      Get the go-to guide on building an unstoppable business case.

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    The Indie Retail Sessions Podcast Indie Retail Sessions Podcast

    Listen and learn as we chat to CEOs, founders and leaders of small start-ups and growing medium-sized retailers about their entrepreneurial experiences.

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  • Company

    Company

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    • FAQS

      Some of our common queries, answered.

    The Indie Retail Sessions Podcast Indie Retail Sessions Podcast

    Listen and learn as we chat to CEOs, founders and leaders of small start-ups and growing medium-sized retailers about their entrepreneurial experiences.

    Listen now
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  • Sorted Blog

    • Customer Experience
    • Events
    • General
    • Logistics
    • News
    • Retail eCommerce
    • Tech Innovation
  • Queue of lorries at shipping port

    The post-Brexit supply chain: gaining ground for EU delivery

    April 26, 2021
    • General
  • Factory worker COVID mask

    Preparing to pivot: is your CX aligned to disruption?

    April 26, 2021
    • Customer Experience
  • User on smartphone

    The importance of direct to consumer ecommerce

    April 26, 2021
    • General
  • Sorted Podcasts

    The podcast for retail insight

    April 19, 2021
    • General
  • Sorted House main reception

    PRESS RELEASE: Sorted announces $15m fundraise as online deliveries continue to soar

    March 30, 2021
    • News
  • Sorted Track dashboard

    What’s New: In the world of Sorted REACT

    March 18, 2021
    • General
  • Delivery driver in Covid pandemic

    Lockdown 3.0: connecting recovery to customer expectations

    March 17, 2021
    • Logistics
  • Woman using mobile device in cafe

    What’s hot in CX? Customer experience trends for 2021 and beyond…

    February 24, 2021
    • General
  • Customer receiving a delivery

    Getting access to more carrier delivery services, without putting pressure on tech teams

    February 12, 2021
    • General
  • Sorted tech team meeting

    All aboard: the team you’ll meet when onboarding delivery experience software

    January 28, 2021
    • Customer Experience
  • Calais seaport

    Post-Brexit carrier management: How can I mitigate Brexit disruption?

    January 28, 2021
    • Logistics
  • Page 5 of 14«3456710»

In-depth guides

  • Neuroscience Report

    March 16, 2022
  • The Winter Retail Guide

    October 18, 2021
  • The ultimate WISMO & WISMR reduction toolkit

    June 22, 2021
  • Get delivery data and insight that drives action

    June 28, 2021
Read more Indepth Guides
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  • Reduce broken promises
  • Carrier integration
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