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Sorted
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    Platform

    Learn all about Sorted’s Delivery Experience Platform.

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    • Ship

      Get total control of your carrier management & offer your customers better delivery choice.

    • Track

      Get all your shipment tracking data in one place & proactively communicate with your customers.

    • Return

      Get labels & automate your entire customer returns process, including refunds & exchanges.

    New - FREE TRIAL Sorted Track dashboard

    Prove the value in post-purchase tracking software with our simple 60 day FREE trial package.

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  • Solutions

    Solutions

    Got a specific challenge? Find the solution, with these use case examples. View all

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    • Post-purchase tracking and communications
      • Drive digital & brand engagement to generate more sales
      • Reduce WISMO & take the pressure off your contact centre
      • Get actionable delivery performance data & insight
    • Delivery and carrier management
      • Convert more customers with better delivery choice
      • Reduce broken promises & cut your order to contact ratio
      • Connect to all your carriers through one integration
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    New - FREE TRIAL Sorted Track dashboard

    Prove the value in post-purchase tracking software with our simple 60 day FREE trial package.

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  • Resources

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    • Blog

      All the news and knowledge you need, in one place.

    • In-depth guides

      Want a report, an explainer or a deeper study? Check out our insightful guides.

    • Tech docs

      All our technical documentation and dev tools, fully and freely available.

    • Podcasts

      Every episode of the Sorted Retail Sessions – with very special guests.

    • Customer stories

      Read about the retailers and brands changing the world, in these case studies.

    • Business case builder

      Get the go-to guide on building an unstoppable business case.

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    The Indie Retail Sessions Podcast Indie Retail Sessions Podcast

    Listen and learn as we chat to CEOs, founders and leaders of small start-ups and growing medium-sized retailers about their entrepreneurial experiences.

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  • Company

    Company

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      Our history, our mission, our culture and our leadership.

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    • FAQS

      Some of our common queries, answered.

    The Indie Retail Sessions Podcast Indie Retail Sessions Podcast

    Listen and learn as we chat to CEOs, founders and leaders of small start-ups and growing medium-sized retailers about their entrepreneurial experiences.

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  • Sorted Blog

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  • Sorted House main reception

    PRESS RELEASE: Sorted hit £1billion shipment milestone

    December 16, 2019
    • News
  • Pupdates

    Impawtent pupdates

    December 09, 2019
    • News
  • Sorted Hackathon winners

    The Great Manchester Transport Hack

    November 25, 2019
    • Events
  • Courier delivering parcels

    Why new technologies are the key to unlocking a traditional white glove experience

    November 12, 2019
    • Logistics
  • Retail Week discussions

    Our top Tech. takeaways

    October 15, 2019
    • Events
  • Retail Week discussions

    Digital transformation doesn’t exist

    October 14, 2019
    • Events
    • Tech Innovation
  • Retail Week discussions

    Ship from store – talk session wrap-up

    October 14, 2019
    • Events
    • Logistics
  • Dockyard pallets

    China’s superpowered CX – Eastern promise: global delivery

    September 19, 2019
    • Customer Experience
    • Retail eCommerce
  • Ecommerce CX

    China’s superpowered CX – From bricks to clicks and back again…

    September 19, 2019
    • Customer Experience
    • Retail eCommerce
  • Shopping centre

    China’s superpowered CX – Will video kill the Instagram star?

    September 19, 2019
    • Customer Experience
    • Retail eCommerce
  • Ecommerce CX

    China’s superpowered CX – Genuinely social: assemble your A-team

    September 19, 2019
    • Customer Experience
    • Retail eCommerce
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In-depth guides

  • Neuroscience Report

    March 16, 2022
  • The Winter Retail Guide

    October 18, 2021
  • The ultimate WISMO & WISMR reduction toolkit

    June 22, 2021
  • Get delivery data and insight that drives action

    June 28, 2021
Read more Indepth Guides
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