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    The CMS Playbook CMS Playbook 2023

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    The CMS Playbook CMS Playbook 2023

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  • Sorted Blog

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  • Paying by card on laptop

    From Peak to Plateau: managing the evolving retail season rush

    November 20, 2020
    • Retail eCommerce
  • User online shopping on laptop

    Fact or fake: retail CX rumours

    November 20, 2020
    • Customer Experience
  • Signing for a delivery

    Optimising the supply chain for flexible omnichannel commerce

    November 18, 2020
    • Logistics
  • Parcel on conveyer belt

    Lessons retail and ecommerce businesses can learn from Amazon

    November 13, 2020
    • Retail eCommerce
  • Man drinking coffee whilst browsing web

    The CX Guide Series: three words with the retail experts

    November 09, 2020
    • Customer Experience
  • retailWeekFeature

    The CX Guide Series: Retail Week shares challenges, solutions & advice

    October 27, 2020
    • Customer Experience
  • musicMagpie cassettes

    The CX Guide Series: musicMagpie shares the challenges, solutions and advice for peak and beyond

    October 27, 2020
    • Customer Experience
  • Wincanton factory worker

    The CX Guide Series: Wincanton shares challenges, solutions & advice

    October 27, 2020
    • Customer Experience
  • DPD case study

    The CX Guide Series: DPD shares challenges, solutions & advice

    October 27, 2020
    • Customer Experience
  • Party Delights cakes

    The CX Guide Series: Party Delights shares challenges, solutions & advice

    October 21, 2020
    • Customer Experience
  • Sorted Chair

    Meet the Sorted Service Desk Team

    October 16, 2020
    • News
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In-depth guides

  • Neuroscience Report

    March 16, 2022
  • The Winter Retail Guide

    October 18, 2021
  • The ultimate WISMO & WISMR reduction toolkit

    June 22, 2021
  • Get delivery data and insight that drives action

    June 28, 2021
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